Products / Services
Competition Number:
Competition Dates - From: 
Wednesday, September 18, 2013
Monday, September 30, 2013
Technical Writer
Moncton, NB
Employment Type:
Full Time, 12 Month Term
$31,643- $39,554

“Improving lives through our products and services, people and expertise.”

Recognized as one of Canada’s 10 Most Admired Corporate Cultures, Medavie Blue Cross understands each one of its 1,900 employees plays a key role in building a strong and successful organization. Throughout the six provinces in which we operate, we know our people make a difference in our customers’ lives each day.  We encourage our employees to be involved and to support activities that allow for personal and professional growth and development. As a not-for-profit organization, we also place a high priority on giving back to the communities in which we live.

If you are looking for an opportunity in a challenging, fast-paced and team-oriented work environment with a leading local organization, the career you’ve been looking for may be waiting for you at Medavie Blue Cross.

Role Summary:
The Technical Writer position in the NB Provincial Programs team is primarily responsible for developing and maintaining a wide range of online user manuals and training support material used by NB Provincial Program staff. Using specialized knowledge in editing and creating documentation, the Technical Writer is also responsible for proofreading documents on behalf of key stakeholders. For this position, we are looking for an original individual with creative qualities who is highly motivated, is an organized thinker with superior writing skills and has the ability to manage multiple projects and deadlines.
As a Technical Writer, your Key Responsibilities will include:
  • Organize material and complete writing assignments according to Medavie communication standards;
  • Write and modify material provided by subject matter experts in order to suit the user;
  • Work closely with subject matter experts and other key stakeholders to secure and ensure accuracy of the information in all written materials;
  • Research, develop, implement and evaluate strategies and related materials;
  • Edit and proofread documents;
  • Communicate reminders, updates or new items to relevant parties within NB Provincial Programs;
  • Manage multiple projects, including negotiating timelines, defining project goals and ensure deadlines and service standards are met;
  • Update and maintain reporting mechanisms for assignment purposes;
  • Be a positive brand ambassador for Medavie Blue Cross.
As the ideal candidate, you possess the following Qualifications:

Education: Post-secondary diploma or degree with a focus in journalism, communication or related field or equivalent experience

Work Experience: 1-3 years of work experience in the insurance industry

Other Qualifications: Possess exceptionally strong interpersonal and communication skills; Possess in-depth knowledge of policies and practices related to our private book of business; Have high attention to detail, using logic and good judgment in decision making; Creativity and flexibility in your approach to meeting clients’ needs; Strong research, writing, editing and project management skills; Are well organized with the ability to work effectively within a team to meet deadlines in a fast-paced changing environment

Computer Skills: Have strong computer skills using a variety of office software products including Word, PhotoShop, Visio, Excel, Captivate, etc.; Have some working knowledge of the different Medavie Blue Cross systems (ES, MS, Scepter, etc.)

Language Skills: Bilingualism (French and English) is considered a compelling asset for this position.

You also demonstrate the following Core Competencies:

Knowledge: Understands the origin and reasoning behind current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; has the functional and technical knowledge and skills to complete and deliver processes efficiently and effectively.

Analytical Thinking: Is able to easily make connections among previously unrelated notions, probes fruitful resources for answers, learns quickly and enjoys the challenge of facing new tasks and problems in order to come up with a lot of new and unique ideas.

Communication Skills: Is able to communicate clearly and succinctly in a variety of settings and styles in order to get messages across in a timely manner that has the desired effect.

Customer Orientation: Establishes and maintains effective relationships through meeting both internal and external customer expectations and requirements.

Execution and Organizational Skills: Prioritizes time effectively and efficiently while being able to shift gears to easily meet changing customer demands and requirements; can decide and act without having the total picture and regularly seeks feedback.

Team Work Skills: Can quickly collaborate with peers through both informal and formal networks of contacts to find common ground and solve problems for the good of all.

If you are interested in working with a team of professionals in a challenging role and you possess the necessary qualifications please follow the instructions for applying on-line via the Medavie Blue Cross Corporate web site by clicking on the link below.


Apply Now

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted. No phone calls please.

Citizenship - Useful Information

Please indicate in your application the reason you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Reliability screening will be required.

Medavie Blue Cross is an equal opportunity employer.