Products / Services
Competition Number:
Competition Dates - From: 
Friday, March 22, 2013
Monday, April 01, 2013
Administrative Support Analyst
Moncton, NB
Employment Type:
Full-Time, Permanent
$24,890 - $31,113

“To help improve the health and well-being of people and their communities.”
Recognized as one of Canada’s 10 Most Admired Corporate Cultures, Medavie Blue Cross understands each one of its 1,900 employees plays a key role in building a strong and successful organization. Throughout the six provinces in which we operate, we know our people make a difference in our customers’ lives each day.  We encourage our employees to be involved and to support activities that allow for personal and professional growth and development. As a not-for-profit organization, we also place a high priority on giving back to the communities in which we live.
If you are looking for an opportunity in a challenging, fast-paced and team-oriented work environment with a leading local organization, the career you’ve been looking for may be waiting for you at Medavie Blue Cross.
Role Summary:

As a member of the Group Administration Workflow team, you will be responsible for the administration of the daily distribution of assigned work, workflows and reports, as well as coordinating the distribution and monitoring of ID cards for our group business. Knowledge of excel is essential to this position as the daily work is recorded using this software application.  You will be responsible for all tasks in the role, and back up for your team. 
As an Administrative Support Analyst your key responsibilities will include:
  • Maintaining Co-ordination of Benefits records on our legacy systems(ES/POS/Scepter);
  • Monitoring and distributing daily workflow;
  • Updating and maintaining turnaround time tracking file;
  • Reporting weekly/monthly Customer Service Index statistics;
  • Admin support to Group and Eligibility analysts;
  • Maintaining 3 databases in responding to internal and external clients; and
  • Coordinating the collection and distribution of ID Cards.
As the ideal candidate, you possess the following qualifications:
  • Education: Post secondary education in a related field.
  • Work experience:   Minimum of six months work experience in an office environment.
  • Other Qualifications: The ability to multitask in a fast paced environment.  Experience in the Enrolment Systems (MS/ ES) and Scepter would be considered an asset.
  • Computer Skills:   Microsoft Word and Excel with excellent keyboarding skills.
  • Language Skills:  Proficiency in English is required (written & spoken).  French would be an asset.
You also demonstrate the following core competencies:

Knowledge:  Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Analytical Thinking
:  Rigorous logic and methods to solve difficult problems with effective solutions; probes all sources for answers; can see hidden problems; is excellent at analysis; looks beyond the obvious and doesn’t stop at the first answers.

Communication Skills: Provides the information people need to do their jobs and to feel good about being a member of the team, unit, and/or the organization.

Customer Orientation:  Dedication to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Execution and Organizational Skills
:  Spends ones own time and the time of others on what’s important; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Team Work Skills: Can quickly find common ground and solve problems for the good of all; is seen as a team player; easily gains the trust and support of peers; encourages collaboration.

If you are interested in working with a team of professionals in a challenging role and you possess the necessary qualifications please follow the instructions for applying on-line via the Medavie Blue Cross Corporate web site by clicking on the link below.


Apply Now

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted. No phone calls please.

Citizenship - Useful Information

Please indicate in your application the reason you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Reliability screening will be required.

Medavie Blue Cross is an equal opportunity employer.