Pre-Departure Medical Services
For Interim Federal Health Program (IFHP) Pre-Departure Medical Services (PDMS) Providers
New Secure Email Address for Providers Outside of Canada
Important note: users contacting us by email from outside of Canada must use [email protected]
Welcome!
As the Interim Federal Health Program claims administrator, Medavie Blue Cross administers claims submitted by health care providers and institutions that render necessary services to clients eligible for Pre-Departure Medical Services.
For Panel Physicians, Panel Radiologists and Secondary providers not affiliated with the International Organization for Migration (IOM):
Welcome package (PDF, 119 KB)
For Panel Physicians and Panel Radiologists who are affiliated with the International Organization for Migration (IOM):
Welcome package—IOM (PDF, 70 KB)
PDMS Provider Handbook (PDF, 2 MB)
ePay Submission Guide (PDF, 3 MB)
Medical Services Form (PDF, 63 KB)
Use this claim form for individual claim submissions.
Invoice Summary Form (PDF, 2 MB)
To be able to complete this PDF form, you must first download it to your computer.
Prior Approval - Medical Support In Transit (PDF, 262 KB)
Use this claim form for requesting approval as directed in the benefit grid.
Prior Approval Form - Outbreak Management (PDF, 184 KB)
Use this claim form for requesting approval as directed in the benefit grid.
Vaccination Manual (PDF, 1.48 MB)
Immunization Consent Form (PDF, 376 KB)
Immunization Documentation Form (PDF, 320 KB)
2024-02 Bulletin for Outside of Canada Providers 24-hours CallBack Service (PDF)
2023-11 Update to Delivery of Vaccinations (PDF)
2023-11 IFHP Verification Process (PDF)
2023-09 Changes to the Pre-Departure Medical Services Grid (PDF)
2022-11 Changes to the Pre-Departure Medical Services Benefit Grid (PDF)
2022-02 Exciting Changes effective March 01, 2022 - Outside of Canada Providers (PDF)
2020-04 Changes to the Pre-Departure Medical Services Benefit Grid (PDF)
2023
Benefit Grid (PDF, 369 KB)
Reference this for the rules and/or criteria for billing the PDMS program.
2022
Benefit Grid (PDF, 274 KB)
Benefit Grid — expired March 31, 2022 (PDF, 191 KB)
Reference this for the rules and/or criteria for billing the PDMS program.
2020
Benefit Grid (PDF, 147 KB)
Reference this for the rules and/or criteria for billing the PDMS program.
2019
Benefit Grid (PDF, 119 KB)
Reference this for the rules and/or criteria for billing the PDMS program.
2018
Benefit Grid (PDF, 411 KB)
Reference this for the rules and/or criteria for billing the PDMS program.
2017
Benefit Grid (PDF, 383 KB)
Reference this for the rules and/or criteria for billing the PDMS program.
Frequently Asked Questions (PDF, 3 MB)
Contact Us
Use this form to submit inquiries to Medavie Blue Cross on behalf of your clients.